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How to not become a meme for bad grammar

Using less than impeccable grammar and language on social media leaves every brand open to scrutiny. It can be the difference between a user following or unfollowing a brand on digital platforms. Also, you don’t want to become one of these memes:

Language and grammar

Here are our tips for making sure you don’t fall prey to the Grammar Nazi’s out there:

  1. Keep your posts short and simple. The more lengthy and complex the post, the more your language skills will be put to the test.
  2. Keep a dictionary close and pay attention to spell check. At the end of the day, you are writing content that represents your brand, make sure that how you deliver your message doesn’t hurt your brand.
  3. Text-speak is a no-no. It doesn’t matter how tempted you are, do not use text-speak.
  4. Use popular abbreviations with caution. If your audience is the type to use “LOL” and you feel that they’ll react to it positively, then by all means, use it. However, be careful not to overuse abbreviations.
  5. Take the time to read your posts twice or even three times. Always.
  6. And finally: keep a proofreader (or someone who knows their “there” from their “they’re) on speed dial. If you are not sure of a sentence, run it by someone who will be.

 

If you need a bit of help with writing content for your digital platforms, contact us or give us a call! Our team is super excited to make sure your brand is being represented in the best way possible.

Social media posts

Social media: should you really be posting that update?

Often we find that brands are updating their social media platforms with information that we simply scroll right past. The posts are either too long winded or simply don’t interest us, and sometimes the posts are clearly not in line with said brands. Our question is: was it worth it?

More often than not, once a brand starts posting generic items that aren’t 100% in line with their following, the audience starts to lose interest. They stop visiting the page and start to care less about whether the brand appears in their news feeds or not. The audience becomes disinterested in what the brand has to say, because said brand didn’t take the time to take to heart what they’ve learnt about their audience. It becomes personal. In fact, every brand should realise that once they’re on any social media platform and have received that first follower, a user has allowed them to become a part of their personal space.

You may have a strict social media strategy in place that states that you simply have to post x amount of updates per day, but sometimes it’s difficult to come up with content that your audience will find relevant to them. This problem leads to the “posting for the sake of posting” issue. Being in this position can be difficult to get out of, so how can you ensure that your brand is always interesting? How can you be the brand that gets a “like” or a retweet every time you post?

Our rules for posting updates are based on these questions:
Is it useful?
Are the followers going to enjoy it?
Is it in line with the brand?
Does it breathe life into the brand?

If a post answers “no” to any of the above, relook and rework it to make sure it ticks all of the boxes. Or simply start over.

It’s best to post something early on in the morning when most users are warming up for their work day, but if it’s taking you too long to compose a relevant post, schedule it in to be released on the next day. And if you still have nothing to post today, try asking your following a question that is relevant to them and that you know they’ll be happy to answer. A top tip for this type of post: your following loves to talk about themselves – they really, really do.

In short: make sure your posts are always relevant to your audience, and if it’s not, ask to know more about them. Practicing this type of ethic on any social media platform has two major benefits: your audience will know you care and you’ll gain more insight into who your following really is.

 

If you’d like to pick our brains for more social media information and tips, feel free to Contact Us.

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Social media scheduling – how can it help you?

There are few things as difficult as managing our own moods. Bad days happen, but how do we keep ourselves in check and maintain the standard set for our digital portfolios? How do we separate our human vices when we have to be so human on social media platforms?

For example: you’ve woken up on the wrong side of the bed, then everything went wrong and you arrive at your computer feeling exasperated, exhausted and awful. The last thing you want to do is be positive and inspiring on Facebook or Twitter. But you have to.

We’ve found that keeping a database of motivational posts and/or predetermining the content that goes out on your social media platforms helps a whole lot. That way you don’t have to think about what your audience is seeing and know that you are delivering the content that they originally came to you for. This is where major social media platforms are key: they have scheduling options that can be used to input a post and only release said posts on a future date. As a rule, our team sits around a table once a week to discuss what we’d like to see go up on each of our pages in the near future and we schedule them in as we go. It takes the pressures of dealing with the battle of brand versus human consciousness out of the equation.

We’d like to take this opportunity to tell each and every single social media manager that we get it. You are only human, but you’re a human that speaks to large audiences every single day of your working life and the stresses that are paired with that are daunting at best. We understand. You are not alone.

If you’re on a number of social media platforms that you’d like to schedule similar releases to simultaneously, or that might not have scheduling functionality, you can always look at using useful tools like the free service called Hootsuite or the paid for service, Sprout Social (which comes with its own nifty reporting tools to boot).

If you’d like to speak to us some more about dealing with these services, or you’d simply like to drop us a line to vent, Contact Us! We’ll always try our best to make sure you’re ready for anything.

Digital project management

Your digital portfolio

In this day and age, having digital representation can make all of the difference to your business and/or brand. You can opt for social media only or build yourself a nifty website to showcase even more of what your brand is about and pair the two to work together. Your “digital portfolio” is the collection of digital platforms your brand is represented on.

When you start building your “digital portfolio”, consider the following:

  1. How much do you have to say? If your brand is one that needs to keep people up to date on the hour every hour, use Twitter. You can write content on your website which automatically posts to Twitter, which not only saves you time, but keeps your following up to date.
  2. Is your brand image driven? Images get a lot of attention around the web, but over-posting images can result in less clicks to your brand. You can create a happy medium by using Pinterest and Instagram in line with a website that acts as a portfolio. Using platforms like Pinterest to post images and relevant links will keep your following satisfied and help get clicks to your website, whereas using Instagram creates a purely visual experience for your audience.
  3. Is information your only focus? There are brands that use their digital portfolios purely as a means to get information across to their following. These can be larger, traditional businesses. With brands like this, engagement with their following is minimal, because their posts are already informative. In this regard a good use of Facebook, Linked In and Twitter is advisable.
  4. What is your brand’s personality? It is very important to establish your brand’s personality early on in your digital portfolio. Treating your brand like an individual makes it easier for your audience to relate, so decide whether you want your brand to be seen as inspirational, hilarious, serious, purely professional or sociable. This can determine which social media platforms to be particularly active on. For example: Facebook and Twitter can be for all brand personalities, Linked In is purely professional, and Instagram and Pinterest can be seen as a social media platforms that inspire.

The wonderful thing about building your “digital portfolio” is that you don’t have to decide which platforms you want to be on right at the very beginning. Start small, use maybe one social media platform and let your website be your “home base“. You don’t have to catapult into a full digital strategy immediately, you can address this when traffic starts increasing considerably and there is a demand to engage with your audience on more than two platforms.

 

We invite you to take a browse around our site and if something tickles your fancy, and you’d like more information, feel free to contact us.

Social media platforms

The Platforms of Digital Communication – Continued

If you didn’t find a social media platform that suited your audience in our previous post about platforms of digital communication, here are a few more options to consider:

Tumblr: humour can be found almost anywhere on the internet, but that’s what Tumblr is most popular for. However, it can be serious, if you want it to be. This platform allows for visuals and a short blog, however, it’s the comment and tagging functionality that is unlike any other platform. Yes, you want everyone to engage on any social media platform, but on Tumblr it can be expected. It’s users are hilarious, but also actively involved in the brands they follow.

YouTube: we’ve all watched some amazing videos on the internet, most of which are posted to YouTube and embedded almost everywhere. If you have a brand that has short video how-to guides or interesting DIY projects you’d like to share with your following, YouTube is definitely an avenue to explore.

Blogging platforms: If you’re not interested in social media, but have a lot to say, you can always explore blogging.
WordPress is one of the most popular blogging platforms in the world and has the most user-friendly system we’ve used to date.
Blogger is also great for anyone who has not blogged before and the interface is simple and uncomplicated.

The power, however, lies in connecting all of your social media pages. In our next post we’ll show you how to map your social media portfolio so that you cover the best bases for your brand.

 

Remember, if you ever feel you need to know a little bit more from or about us, feel free to contact us.

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The basics of digital communication

The entire digital realm can be daunting if you’re new to it. Here’s the first tip to getting started.

Get to know your platforms:
the effectiveness of any form of digital communication depends on using the right platform for your brand. Ask yourself key questions like:

- What are my clients predominantly using to stay in touch with their favourite brands online: their mobiles, email, social media, blogs and/or websites?
- How are they staying in touch? Are they simply browsing for information or do they enjoy interacting with a brand?
- Which platform/s would I like my clients to see me on? Do I want to say a lot quickly, do I want to create a space where interaction is key, or is my brand more image driven than information rich?

As soon as you can pinpoint the above you’ll be ready to take the next step which will be to research the different platforms available to you on the world wild web.

For more information, take a browse around our site and if something tickles your fancy, and you’d like more information, feel free to contact us.